Cancellation Policy

At Cooking Haven Store, a division of 68 HOLDINGS, INC, we are committed to providing a smooth and enjoyable shopping experience. We understand that sometimes plans change, and you may need to cancel an order. To assist you, we’ve outlined our Cancellation Policy below.

How to Cancel Your Order If you’d like to cancel your order, please contact us as soon as possible. We process orders quickly to ensure prompt delivery, so the sooner you reach out, the better we can assist you.

Contact Us: Send an email to contact@cookinghavenstore.com with your order number and a request to cancel. Our customer support team will review your request and process the cancellation if the order has not yet been shipped.

Order Status: If the order has already been shipped, we won’t be able to cancel it, but you can return the product once it arrives (please refer to our Refund and Returns Policy for details).

Cancellation Window To ensure we can process your request, please notify us of your cancellation within 24 hours of placing the order. After this window, the item may already be in transit or prepared for shipment, and cancellation may no longer be possible.

Refund Process After Cancellation If your order is canceled before shipping, we will issue a full refund to your original payment method. Refunds typically take 2-5 business days to process. However, it may take a few additional days for your bank or credit card provider to reflect the refund.

Order Already Shipped? If the order has already been shipped, you can return the item after delivery. The return must meet the requirements outlined in our Refund and Returns Policy, and you will be responsible for return shipping costs. Once we receive the returned item, a refund will be processed based on the product’s condition.

Important Notes Order Modifications: Once an order is submitted, we cannot modify its contents. If you need to make changes, we recommend canceling the order and placing a new one.

Shipping Delays: External factors like weather or carrier issues may cause shipping delays. While we’ll do our best to accommodate cancellations, we may not be able to intervene if the item is already in transit.

If you have any questions about canceling your order or need assistance, feel free to contact us:

Company Name: 68 HOLDINGS, INC

Company Number: 867843

Representative Office: 911 SOUTH MAIN STREET, KENTON, OH, 43326

Email: contact@cookinghavenstore.com

Phone: +1 419-673-8863

Business Hours: Monday – Friday, 8:00 am – 5:00 pm (Eastern Standard Time (New York))

Response Time: Our customer service team typically responds within 12 hours during business days.

Thank you for choosing Cooking Haven Store

We appreciate your business and are dedicated to making your shopping experience as seamless as possible.