Shipping Policy
At CookingHavenStore, powered by Kings Hustle LLC, we understand the excitement of receiving your new kitchen essentials quickly and reliably. Our shipping policy is designed to make your shopping experience smooth, transparent, and enjoyable, delivering directly to your doorstep anywhere within the continental United States (excluding Alaska, Hawaii, and US territories).
Shipping Locations
CookingHavenStore exclusively ships orders within the continental United States (excluding Alaska, Hawaii, and US territories). This ensures consistent, timely, and dependable service.
Shipping Rates
We proudly offer free shipping for all orders over $100! For orders under $100, a competitive flat rate of just $7 applies, ensuring affordability and convenience for all our customers.
Order Processing Time
We are committed to processing your orders efficiently. Orders are processed within 2–4 business days from Monday to Friday, between 7:00 AM and 6:00 PM Pacific Time (PT). Please note, orders placed after our daily cut-off time of 5:00 PM PT will begin processing the next business day.
Delivery Time Frame
Shipping Time: After processing, delivery typically takes an additional 7–10 business days, depending on the destination and the shipping carrier’s schedule.
From the moment you place your order to the time it arrives at your doorstep, the estimated total delivery time is 9–14 business days.
In case of significant delays beyond our standard delivery timeframe, we will proactively notify you via email.
Shipping Methods
To ensure reliable delivery, CookingHavenStore utilizes trusted carriers, including:
FedEx
UPS
USPS
We carefully select the best shipping method based on your order’s size, weight, and delivery destination.
Order Tracking
To provide peace of mind, all shipments come with a tracking number, allowing you to monitor your package from our warehouse directly to your home. You’ll receive tracking details via email as soon as your order ships.
Taxes
Applicable state taxes of 6% will be calculated and applied automatically at checkout, ensuring full transparency and compliance with state tax regulations across the U.S.
Shipping to PO Boxes
We happily accommodate shipments to PO Boxes using USPS to ensure your products reach you wherever you’re located.
Damaged or Lost Goods
Your satisfaction is our priority. In the rare event that an item arrives damaged or is lost during transit, please contact us immediately at contact@cookinghavenstore.com. We will swiftly address the issue by initiating a replacement or providing a full refund.
Order Changes
If you need to modify or cancel your order, please reach out to us within 24 hours of placing the order. Changes or cancellations cannot be made once the order has been processed or shipped.
Contact Us
If you have questions or need further assistance, our customer support team is here to help:
Company Name: Kings Hustle LLC
Company Number: B20250032684
Address: 481 Eddy Street 302 San Francisco, CA 94109, USA
Email: contact@cookinghavenstore.com
Phone: +1 (415) 987-6543
Business Hours: We are available Monday – Friday 7:00 AM to 6:00 PM (Pacific Time, PT) to assist you with any inquiries.
Response Time: Our dedicated customer support team is committed to responding to all inquiries within 12 hours on business days, providing prompt, reliable, and professional assistance.
Thank you for choosing CookingHavenStore—your trusted partner in creating the kitchen of your dreams!